Privacy Policy

The National Center for Families Learning respects your privacy. Any information gathered on the site is for the express purpose of determining how families are using the site to further learning together. You may always choose whether to enter any personal information. Any information collected will not be sold, under any circumstances, to any third party.

1. Types of Information We Collect

Camp Registration

The Camp Wonderopolis registration form includes the following required fields to enjoy all features and opportunities throughout Camp:

  • Date of birth
  • E-mail address
  • First name
  • Last name
  • Camp username
  • Camp password
  • Camp avatar
  • Agreement to Official Rules, Terms of Use, and Privacy Policy

Additional optional entry form fields (fields not required to participate) include:

  • Street address
  • City
  • State
  • Zip code
  • Country
  • Date of birth
  • Primary mobile number (if you wish to receive communications via text message)
  • Opt-ins to communications from Wonderopolis and the National Center for Families Learning
  • How you heard about Camp Wonderopolis
  • Favorite camping activity

Wonder Wall

Throughout Camp, we also encourage users to submit video, photo, and text posts to the Wonder Wall, a virtual bulletin board for Camp activities. All Wonder Wall submissions are monitored and approved by NCFL before publishing and any content deemed offensive or inappropriate will be immediately deleted. When Campers under the age of 13 make a post to the Wonder Wall, a notification email is sent to the parent/guardian email address with the following information:

  • Notification that "Camper ID" has submitted content to be posted to the Wonder Wall, a virtual bulletin board in Camp Wonderopolis
  • Notification to the parent s/he must approve the post before it will be published
  • The post ALSO must be reviewed and approved by Camp Wonderopolis before it will be published
  • A link to the submitted post so the parent can review
  • Links for the parent to approve or deny the post
  • Link to Camp privacy policy
  • Link to camp@wonderopolis.org /* */ to contact Camp with questions or concerns

Other Information

  • Information you provide in public forums on our sites and applications
  • Information posted in Comments to Wonders of the Day®, Nominate a Wonder questions, or videos, photos, and text posts to the Wonder Wall, where we are permitted by law to collect this information
  • Information you provide to us when you use our sites and applications, our applications on third-party sites or platforms such as social networking sites, or link your profile on a third-party site or platform with your registration account
  • Location information when you visit our sites or use our applications, including location information either provided by a mobile device interacting with one of our sites or applications, or associated with your IP address, where we are permitted by law to process this information
  • Usage, viewing and technical data, including your device identifier or IP address, when you visit our sites, use our applications on third-party sites or platforms or open emails we send

2. How We Collect the Information

  • We collect information you provide to us when you request products, services or information from us, register with us, participate in public forums or other activities on our sites and applications, respond to customer surveys, or otherwise interact with us. Please keep in mind that when you provide information to us on a third-party site or platform (for example, via our applications or contests), the information you provide may be separately collected by the third-party site or platform. The information we collect is covered by this privacy policy and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our applications.
  • We collect information through technology, such as cookies, Flash cookies and Web beacons, including when you visit our sites and applications or use our applications on third-party sites or platforms.

3. Use of Your Information by National Center for Families Learning (NCFL)

TheNational Center for Families Learning will be the data controller for your information. Trusted contracted service providers may have access to your information where they perform services on behalf of the data controller (as a data processor) and, unless prohibited under applicable law, for use on their own behalf (as a data controller) for the following purposes:

  • Provide you with the products and services you request
  • Communicate with you about your account and send you information about features on our sites and applications or changes to our policies
  • Consistent with local law and choices and controls that may be available to you:
  • Send you offers and promotions for our products and services or third-party products and services
  • Personalize content and experiences on our sites and applications
  • Optimize or improve our products, services and operations
  • Detect, investigate and prevent activities that may violate our policies or be illegal

4. Sharing Your Information with Third Parties

We will not share your personal information outside the National Center for Families Learning (NCFL) except in limited circumstances, including:

  • When you allow us to share your personal information with another company, such as:
    • Directing us to share your personal information with third-party sites or platforms, such as social networking sites
    • Please note that once we share your personal information with another company, the information received by the other company becomes subject to the other company’s privacy practices.
  • When companies perform services on our behalf, like package delivery and customer service; however, these companies are prohibited from using your personal information for purposes other than those requested by us or required by law

Counselors

Camp Wonderopolis allows Campers to be connected to a Counselor to support shared learning and the work of learning programs. To be connected to a Counselor, a Camper (or Camper’s parent/guardian, for those under 13) will receive an email notification asking to connect with a specific Counselor.Once connected, the Counselor will be able to view the following information about the Camper:

  • First name
  • Last name
  • E-mail address (or parent/guardian email address, if Camper is under 13)
  • Camp username
  • Camp avatar
  • Number of Wonder Cards® earned, by learning track
  • Number of vocabulary words correctly identified

Counselors will not be able to access a Camper’s personal information, including:

  • Account password
  • Preferred mobile number
  • Street address, city, state, country
  • Date of birth
  • Primary mobile number (if you wish to receive communications via text message)
  • Opt-ins to communications from Wonderopolis and the National Center for Families Learning
  • How you heard about Camp Wonderopolis
  • Favorite camping activity

5. Your Controls and Choices

We provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. In accordance with local law, your controls and choices may include:

  • You may correct, update and delete your registration account
  • You may change your choices for subscriptions, newsletters and alerts
  • You may request access to the personal information we hold about you and that we amend or delete it and we request third parties with whom we have shared the information do the same

You may exercise your controls and choices, or request access to your personal information, by contacting camp@wonderopolis.org /* */ , or following instructions provided in communications sent to you. Please be aware that, if you do not allow us to collect personal information from you, we may not be able to deliver certain products and services to you, and some of our services may not be able to take account of your interests and preferences. If you have questions regarding the specific personal information about you that we process or retain, please contact camp@wonderopolis.org /* */ .

6. Children’s Privacy

We recognize the need to provide further privacy protections with respect to personal information we may collect from children on our sites and applications. Some of the features on our sites and applications are age-gated so that they are not available for use by children, and we do not knowingly collect personal information from children in connection with those features. When we intend to collect personal information from children, we take additional steps to protect children’s privacy, including:

  • Notifying parents about our information practices with regard to children, including the types of personal information we may collect from children, the uses to which we may put that information, and whether and with whom we may share that information
  • In accordance with applicable law, obtaining consent from parents for the collection of personal information from their children, or for sending information about our products and services directly to their children
  • Limiting our collection of personal information from children to no more than is reasonably necessary to participate in an online activity
  • Giving parents access or the ability to request access to personal information we have collected from their children and the ability to request that the personal information be changed or deleted
  • For additional information about our practices regarding children’s personal information, please read our Children’s Privacy Policy section below.

7. Data Security, Integrity, and Retention

The security, integrity and confidentiality of your information are extremely important to us. We have implemented technical, administrative and physical security measures that are designed to protect guest information from unauthorized access, disclosure, use and modification. From time to time, we review our security procedures to consider appropriate new technology and methods. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable. We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

The Wonderopolis and Camp Wonderopolis websites include links to other websites. The National Center for Families Learning is not responsible for the privacy practices or content of those sites. You should always read the privacy policy at a website before revealing any personal information.

8. Policy Changes

The National Center for Families Learning reserves the right to make changes to the policies of this website at any time. Any policy updates will apply to everyone using the website and will replace prior policies.

CHILDREN’S PRIVACY POLICY
Updated: 6/12/2014

Wonderopolois.org and the National Center for Families Learning (NCFL) are committed to protecting the privacy of children who use our sites and applications. This Children’s Online Privacy Policy explains our information collection, disclosure, and parental consent practices with respect to information provided by children under the age of 13 (“child” or “children”), and uses terms that are defined in our general Privacy Policy. This policy is in accordance with the U.S. Children’s Online Privacy Protection Act (“COPPA”). For more information about COPPA and general tips about protecting children’s online privacy, please visit OnGuard Online.

1. The Information We Collect From Children, How We Use It, and How and When We Communicate With Parents

Wonderopolis offers to its users a range of sites and applications, created as resources for parents and educators to encourage Wonder and shared learning. Our digital properties offer a variety of activities, including activities that may collect information from children. Below we summarize potential instances of collection and outline how and when we will provide parental notice and/or seek parental consent. In any instance that we collect personal information from a child, we will retain that information only so long as reasonably necessary to fulfill the activity request or allow the child to continue to participate in the activity, and ensure the security of our users and our services, or as required by law. In the event we discover we have collected information from a child in a manner inconsistent with COPPA’s requirements, we will either delete the information or immediately seek the parent’s consent for that collection.

Registration

Children can, in many cases, register with our sites and applications to view content, play games, participate in contests, and engage in special features, among other things. During the registration process, we may ask the child to provide certain information for notification and security purposes, including a parent or guardian’s email address, the child’s first name and gender, the child’s member or account username, and password. We also may ask for birth dates from children to validate their ages. We advise children never to provide any personal information in their usernames. Please note that children can choose whether to share their information with us, but certain features cannot function without it. As a result, children may not be able to access certain features if required information has not been provided. We will not require a child to provide more information than is reasonably necessary in order to participate in an online activity.

About the collection of parent email address: Consistent with the requirements of COPPA, on any child-targeted site or application, or in any instance where we ask for age and determine the user is age 12 or under, we will ask for a parent or guardian email address before we collect any personal information from the child. If you believe your child is participating in an activity that collects personal information and you or another parent/guardian have NOT received an email providing notice or seeking your consent, please feel free to contact us at camp@wonderopolis.org /* */ . We will not use parent emails provided for parental consent purposes to market to the parent, unless the parent has expressly opted in to email marketing or has separately participated in an activity that allows for such email contact.

Content Generated by a Child

Certain activities on our sites and applications allow children to create or manipulate content and post it publicly (such as on the Wonder Wall). Some of these activities do not require children to provide any personal information and therefore may not result in notice to the parent or require parental consent. If an activity potentially allows a child to insert personal information in their created content, we will either pre-screen the submission to delete any personal information, or we will seek verifiable parental consent by email for the collection. Examples of created content that may include personal information are posts (text, photos, and videos) to the Wonder Wall. Since the Wonder Wall is available for public view, all Wonder Wall submissions are monitored and approved by NCFL before publishing and any content deemed offensive or inappropriate will be immediately deleted. When Campers under the age of 13 make a post to the Wonder Wall, a notification email is sent to the parent/guardian email address with the following information:

  • Notification that "Camper ID" has submitted content to be posted to the Wonder Wall, a virtual bulletin board in Camp Wonderopolis
  • Notification to the parent s/he must approve the post before it will be published
  • The post ALSO must be reviewed and approved by Camp Wonderopolis before it will be published
  • A link to the submitted post so the parent can review
  • Links for the parent to approve or deny the post
  • Link to Camp privacy policy
  • Link to camp@wonderopolis.org /* */ to contact Camp with questions or concerns

About Verifiable Parental Consent

Email Consent. In the event NCFL wishes to collect personal information from a child, COPPA requires that we first seek a parent or guardian’s consent by email. In the email we will explain what information we are collecting, how we plan to use it, how the parent can provide consent, and how the parent can revoke consent. If we do not receive parental consent within a reasonable time, we will delete the parent contact information and any other information collected from the child in connection with that activity.

Teacher consent in lieu of a parent. With regard to school-based activities, COPPA allows teachers and school administrators to act in the stead of parents to provide consent for the collection of personal information from children. Schools should always notify parents about these activities. For more information on parental rights with respect to a child’s educational record under the Family Educational Rights and Privacy Act (FERPA), please visit the FERPA site.

Contests and Sweepstakes

Some contests and sweepstakes require only information necessary for a child to participate, such as first name (to distinguish among family members) and parent email address (to notify the parent where required by law). We only contact the parent for more personalized information for prize-fulfillment purposes when the child wins the contest or sweepstakes. Other contests and sweepstakes ask the child to submit their own created content along with the child’s entry. In those instances, we may require parental consent prior to submission. Please see Content Generated by a Child above for more information on our collection, notice, and consent policies.

Email Contact with a Child

On occasion, in order to respond to a question or request from a child, NCFL may need to ask for the child’s online contact information, such as an email address. NCFL will delete this information immediately after responding to the question or request.

In connection with certain activities or services, we may collect a child’s online contact information, such as an email address, in order to communicate with the child more than once. In such instances we will retain the child’s online contact information to honor the request and for no other purpose such as marketing. One example would be a newsletter that provides occasional updates about a site, game, contest, or activity. Whenever we collect a child’s online contact information for ongoing communications, we will simultaneously require a parent email address in order to notify the parent about the collection and use of the child’s information, as well as to provide the parent an opportunity to prevent further contact with the child. On some occasions a child may be engaged in more than one ongoing communication, and a parent may be required to “opt-out” of each communication individually.

Push Notifications

Push notifications are notifications on mobile and other devices that are typically associated with downloaded applications, and which can communicate to the device holder even when the application is not in use. We will require a child to provide a parent email address before the child can receive push notifications from our child-directed applications that collect a device identifier. We will then provide the parent with notice of our contact with the child and will provide the parent the opportunity to prevent further notifications. Finally, we will not associate the device identifier with other personal information without contacting the parent to get consent.

Geolocation Data

If a child-directed NCFL site or application collects geolocation information that is specific enough to equate to the collection of a street address, we will first seek parental consent via email.

Persistent Identifiers

When children interact with us, certain information may automatically be collected, both to make our sites and applications more interesting and useful to children and for various purposes related to our business. Examples include the type of computer operating system, the child’s IP address or mobile device identifier, the web browser, the frequency with which the child visits various parts of our sites or applications, and information regarding the online or mobile service provider. This information is collected using technologies such as cookies, flash cookies, web beacons, and other unique identifiers (which we define under the “Online Tracking Technologies” section of our generalPrivacy Policy). This information may be collected by TWDC or by a third party. This data is principally used for internal purposes only, in order to:

  • provide children with access to features and activities on our sites and applications
  • customize content and improve our sites and applications
  • conduct research and analysis to address the performance of our sites and applications
  • generate anonymous reporting for use by NCFL

In the event we collect (or allow others to collect) such information from children on our sites and applications for other purposes, we will notify parents and obtain consent prior to such collection.

Please contact us at the mailing address, email, or phone number below with questions about the operators’ privacy policies and collection and use practices:

National Center for Families Learning
Attn: Wonderopolis
325 West Main Street, Suite 300
Louisville, KY 40202
United States of America
Phone: 502-584-1133
Email: hello@wonderopolis.org /* */

2. When Information Collected From Children Is Available To Others

In addition to those rare instances where a child’s personal information is posted publicly (after receiving parental consent), we also may share or disclose personal information collected from children in a limited number of instances, including the following:

  • We may share information with our service providers if necessary for them to perform a business, professional, or technology support function for us.
  • We may disclose personal information if permitted or required by law, for example, in response to a court order or a subpoena. To the extent permitted by applicable law, we also may disclose personal information collected from children (i) in response to a law enforcement or public agency’s (including schools or children services) request; (ii) if we believe disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety or protect the safety of a child using our sites or applications; (iii) to protect the security or integrity of our sites, applications, and other technology, as well as the technology of our service providers; or (iv) enable us to take precautions against liability.

3. Parental Choices and Controls

At any time, parents can refuse to permit us to collect further personal information from their children in association with a particular account, and can request that we delete from our records the personal information we have collected in connection with that account. Please keep in mind that a request to delete records may lead to a termination of an account, membership, or other service.

Where a child has registered for a Camp Wonderopolis account, we use two methods to allow parents to access, change, or delete the personally identifiable information that we have collected from their children:

  1. Parents can request access to and delete their child’s personal information by logging on to the child’s account through the Camp Wonderopolis home page. Parents will need their child’s username and password. The My Account home page explains how to recover a password if the child cannot recall it.
  2. Parents can contact NCFL via e-mail, letter, or phone to request access to, change, or delete their child’s personal information:
    1. E-mail: camp@wonderopolis.org /* */
    2. Phone: 502-584-1133
    3. Mail: National Center for Families Learning, attn: Wonderopolis, 325 West main Street, Suite 300, Louisville, KY 40202, USA

      In any correspondence such as e-mail or mail, please include the child’s username and the parent’s email address and telephone number. To protect children’s privacy and security, we will take reasonable steps to help verify a parent’s identity before granting access to any personal information.